Bank Teller in Encino, California

Roles and Responsibilities:
 
Sales & Service
 
Process client transactions and respond to product and service inquiries in a responsive, accurate and timely manner.
Build internal & external relationships through problem-solving, ownership and follow-through.
Meet/exceed individual performance goals and objectives.
Actively retain clients.  Inquire about large transfers, withdrawals and potential client dissatisfaction.
 
Internal Operations
 
Comply with all Federal, State and local laws as well as BPB&TC policies and procedures
Perform daily settlement and maintain control by preventing cash outages and fraud control
Perform all operational duties as assigned by Assistant Manager.
Other duties as required.
 
All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies:
 
Core Competencies:
 
Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively
and establishes and maintains relationships and gains clients trust and respect.
Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to
achieve results that are in the best interest of the Bank.
Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks,
projects, and relationships and follows through on obligations and promises.
Self Development and Learning - Personally committed to learning and actively works to
continuously develop professionally.
Teamwork and Collaboration -Works collaboratively; finds common ground and solves problems
for the good of all and can represent his/her own interests and yet be fair to the team.
 
 
 
 
Individual Contributor Competencies:
 
Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of
analysis, experience and judgment to solve difficult problems with effective solutions.
Informing and Communicating - Proactively communicates information to colleagues up, down
and across the organization, provides updates on projects, tasks and potential roadblocks.
Planning - Accurately scopes out length and difficulty of tasks and projects and sets objectives and
goals
Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her
efforts on important priorities and completes tasks and/or projects on time.
 
 
Qualifications:
 
1-2 years experience in retail banking/general work experience
Cash handling skills
Client service skills
Strong communication skills

oral and written
Organization Skills/attention to detail
 
 


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